TERMS OF AGREEMENT

These are the terms and conditions governing the use of this website and the agreement that operates between us and you (hereinafter, “the Terms”). These Terms set out the rights and obligations of all users (hereinafter, “You” /”your”) and those of Twenty- 29 (hereinafter, “us” / “our” / “we” / “the Vendor”) in relation to the goods/services offered by us through this website. Before you click on the “Payment” button at the end of the ordering process, please carefully read these Terms and our Privacy Statement. By using this website or placing an order through it, you are consenting to be bound by these Terms and our Privacy Statement. If you do not agree to all of the Terms and the Privacy Statement, do not place an order.

 

These Terms may be subject to amendment, so you should carefully read them prior to placing any order.

 

If you have any questions about the Terms or the Privacy Policy, you may access our website or contact us through our contact web form. Twenty- 29 is the trading name and registered trademark No. 199253, since 14-07-2008 and it is used on all items. The trademark Twenty- 29 is owned by George Vaidanis who has a registered office in Metamorfosi, Attiki, Greece (21 IPPOKRATOUS & DEXAMENIS STR. METAMORFOSI / P.C. 14452, ATHENS )

 

DEFINITIONS

“Seller” means the business name and the trade mark Twenty- 29 , has registered in 14-07-2008, Registration No. 199253 (in these Terms and Conditions also means whose registered office is at Metamorfosi, Attiki, Greece (21 IPPOKRATOUS & DEXAMENIS STR. METAMORFOSI / P.C. 14452, ATHENS ), “Buyer” means the person whose name is printed on the Order. “Contract” means the order and Order Confirmation (incorporating any Special Conditions) “Faulty” means containing a fault or defect; imperfect or defective. “Goods” means the goods or services which the Seller is to sell in accordance with these Terms and Conditions of Business. “Order” means the Buyer’s order for Goods or services. “Order Confirmation” means the Seller’s written Confirmation pursuant to Article 3. “Price” means the price together with postage and packing in force at the date and time of the Order, subject to any promotional offer or discount then applicable. “Person” means any person, firm or company. “Special Conditions” any conditions in relation to orders set out and designated as such in the Order Confirmation. “Terms and Conditions of Business” means the standard terms and conditions of business set out in this document. “Writing” includes, other than for the purpose of Article 9, email clearly bearing the names of the sender and the recipient and writing on the screen of a visual display unit or other similar device.

 

BASIS OF SALE

These Terms and Conditions of Business and any Special Conditions will govern the Contract to the exclusion of any other terms, including any terms and conditions which the Buyer may purport to apply under any purchase order, confirmation of order or other document. Any variation of these Terms and Conditions of Business and the Special Conditions will only bind the Seller if agreed in Writing between authorized representatives of the Seller and the Buyer. The Seller’s employees are not authorized to make any representations concerning the Goods unless confirmed by the Seller in Writing. In entering into any Contract and in accepting delivery, the Buyer acknowledges that it does not rely on representations concerning the Goods which are not confirmed in this way.

 

ORDERS AND SPECIFICATIONS

All Goods are offered for sale subject to availability and subject to the Seller’s acceptance of the Order. The gift’s shipping service with change card is non-supported by the online store of www.twenty-29.com. The Seller reserves the right to reject any Order without the obligation to assign any reason for so doing. No Order shall be deemed accepted by the Seller unless and until it is confirmed unconditionally by the Seller in the Order Confirmation. The Seller has a policy of continuous product development and reserves the right to amend the specifications of any of the Goods without prior notice. The Seller endeavors to display and describe as accurately as possible the printed colors of the Goods which appear on its website, but cannot undertake to give any assurance that the colors of Goods supplied will exactly match those displayed on the Buyer' s monitor. You agree that:

 

You may only use the website to make legitimate enquiries or orders. You will not make any speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities.

 

You also undertake to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we use these details to contact you in the event that this should prove necessary (see our Privacy Statement). If you do not give us all of the information that we need, we may not be able to complete your order. By placing an order through the website, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts.

 

PROCESS OF PLACING AN ONLINE ORDER

After viewing thoroughly and selecting the Goods that you are interested in, add them to the basket. For viewing your basket and processing with completion of the Order place the cursor on the right of the basket icon until a small preview of your Order appears and press the button VIEW THE BASKET or click on the basket icon (top left point of the screen).

 

You can complete your Order either as a guest by filling in the required fields or if you have an account by signing up with your e-mail and password through your account, or re-creating an account by declaring your e-mail and other necessary information. To proceed to the next step, press the button that appears CHECKOUT / ORDER COMPLETE.

 

Fill in the shipping and charge’s details as will be requested. To proceed to the next step, press the button that appears CHECKOUT / COMPLETE ORDER.

 

Select the payment method you wish by clicking on the white box that appears next to each payment method, accept the terms of use and complete your Order.

 

Upon successful completion of your Order, you will see a message on your screen that will be shown your Order Code and will be informed you of the email address where will be sent to you a preview of the Order you just made.

 

PRICE, PAYMENT AND CURRENCIES

To facilitate and service all those who wish to buy from our online store, the website www.twenty-29.com provides the following alternative payment methods:

 

Charge your credit / debit card or PayPal account. The charge of your credit / debit card or PayPal will be made at the day of commencement of the product shipping process. The website www.twenty-29.com has taken all necessary measures to secure your transactions with your card and all cardholders are subject to validation checks. The www.twenty-29.com website accepts the following payment methods specifically: VISA, MASTERCARD.

 

Payment must be made by credit card or debit card or by PayPal at the time of placing an Order which is being accepted by the Seller. Payment in full will be taken at the time of the finalization of the order.

 

Payment on delivery day (available only for Greece and Cyprus) would be at the moment of Goods’ receipt. In this case, the customer will be charged of the respective expenses over and above the price of product.

 

Prices are clearly marked as being inclusive of the applicable VAT. The Buyer shall be responsible for any other taxes applicable in the territory to which the Goods are sent. The prices that are written on the relevant catalogs under each product include VAT (24%), while the www.twenty-29.com website reserves the right to readjust prices without having to inform the consumers.

 

Customers outside the European Union are subject to any extra charges that may result from exchange rate differences, customs clearance, import duties, product limitations, and other local requirements for which our company has no responsibility.

 

All Prices are provided in Euro currency. The Buyer undertakes that all details provided to the Seller for the purpose of the Order and its delivery will be correct and that the chosen method of payment is the property of the Seller and that sufficient funds or credit facilities are available to cover the full cost of the Goods ordered. The Seller reserves the right to obtain validation of the Seller’s credit card, debit card or PayPal details before accepting the Buyer’s Order.

 

DELIVERY

a. The place for delivery of the Goods will be as shown on the Order and the normal method of delivery (unless specifically agreed otherwise) shall be regular postage.

b. The Seller will endeavor to process the Order and manufacture the Goods within the time period stated for each item. However manufacturing time varies by item of Goods and it is the policy of the Seller to combine items of the same type into separate shipping packages. Each package of like items will be sent separately by regular post, unless otherwise stated in the Order Confirmation as soon as it is completed. Any dates quoted for delivery of the Goods are indicative only. Time for delivery will not be of the essence of the Contract and the Seller will not be liable for any loss or expenses sustained by the Buyer arising from any delay in the delivery of the Goods howsoever caused.

c. The Buyer must inspect the Goods on delivery and, in the case where Goods have been delivered by carrier, sign the required proof of delivery document or collection acceptance document. A signature on that document will constitute conclusive evidence against the Buyer of receipt of the quantity of Goods indicated on that document free from any apparent defect or damage The Buyer may not reject the Goods or any part of them solely on the grounds of short delivery of an installment. If the Goods are alleged to be damaged or defective on delivery, a description of the alleged damage or defect must be given in writing at the time of delivery and signed by or on behalf of the Buyer.

d. The Seller reserves the right to make delivery of the Goods by installments. If the Goods are to be delivered in installments, each delivery will constitute a separate contract. The Buyer may not treat the Contract (as a whole) as repudiated if the Seller fails to deliver any one or more of the installments or if the Buyer has a claim in respect of any one or more of the installments.

e. If the Buyer wrongfully fails to take delivery of the Goods, the Seller shall be under no obligation to refund the Price f. Goods may not be returned to the Seller except as provided in Condition 10 below

 

SHIPPING CHARGES IN GREECE

Deliveries of the Goods are made in the District of Attica and the rest of Greece FREE of charge through a private postal/courier company within 2-3 business days.

 

SHIPPING CHARGES

 

WORLDWIDE

Deliveries to countries outside of Greece are made by private postal/courier company and the charges are as following:

• For purchases over 120 €, shipping costs are free of charge.

• For purchases below 120 €, the shipping charge is 15 € (including 24% VAT) for regular shipping (1-5 business days). In the case that a Customs procedure is needed at the country of entry, the time of delivery will be equally influenced by the needed time for the conclusion of customs clearing.

All customs charges will be at the recipient’s burden, according to the rules and regulations of the respective Country of import.

AVAILABILITY OF PRODUCTS

a. The items we offer on this website are available all over the world.

Please see below our policy regarding extra cost that might occur in case of shipment outside of the EU. All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products, we will refund any amount of money that you may have paid.

 

b. Refusal to order We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. Whilst we will make our best efforts to always process all the orders, there may be exceptional circumstances, which mean that we may need to refuse to process an order after we have sent you an Order Confirmation, which we reserve the right to do at any time, at our sole discretion.

 

We will not be liable to you or any other third party by reason of our withdrawing any product from this website, whether it has been sold or not, removing or editing any materials or contents on this website or for refusing to process or accept an order after we have sent you the Order Confirmation.

 

RISK AND PROPERTY

a. Risk of damage to or loss of the Goods will pass to the Buyer on delivery at the agreed address.

b. Notwithstanding delivery and the passing of risk in the Goods, property in the Goods will not pass from the Seller until the Seller has received full payment of the Price and all other sums which are due, owing or payable by the Buyer to the Seller in respect of the Contract or any other Contract between the Seller and the Buyer.

 

RETURNS, REFUNDS AND RIGHTS OF CANCELLATION

a. The Buyer shall have the right to cancel any Order for Goods only in the following circumstances:

 

(i) if the Seller has failed to deliver the Goods ordered within 28 days after the date of the Order

(ii) in the case of defective Goods, the Buyer has also the right to return the entire Order or part thereof without being required to give us the reason why it wishes to return the Goods within 14 business days from the date of receipt. In this case, the Buyer will only bear the direct cost of returning the products. In the case of the return relates to a company's fault, we are committed to bear the cost of returning the product.

 

b. Notice of the wish to cancel must be made by email to the email address of info@twenty29.com shown below within one hour after the Seller has packed the order for shipment.

 

c. For the avoidance of doubt, save in respect of faulty or defective goods, nothing in these Terms and Conditions of Business shall give to the Buyer rights of cancellation in regard to the Goods which, by their nature have been made to the Buyer’s specifications or clearly personalized.

d. In the case of cancellation under article 10 herein, the Seller shall be responsible for all sums paid (including initial and re-delivery charges (if any)) in respect of the Goods in question.

e. All items of Goods which are returned by the Buyer to the Seller must be returned in their original packaging (which the Buyer should retain for the purpose) and must be in an unused condition.

 

LIMITATION OF LIABILITY

a. The Seller will not be liable for short delivery or Faulty Goods unless a claim is notified to the Seller in writing in accordance with article 7. or, where upon reasonable inspection of the Goods, the Buyer should have become aware of such defect. The notification must include the Order confirmation number, delivery note number and details of the claim. In the case of a valid claim, the Seller may, in its sole discretion, replace the Goods (or the part in question) or refund to the Buyer the Price (or an appropriate proportion of the Price). The Seller will have no further liability to the Buyer in respect of the matters referred to in this article 8.

b. The Seller will not be liable in any way for loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under this Contract by reason of any event or circumstance outside the reasonable control of the Seller, including (but not limited to), any strikes, industrial action, failure of power supplies or equipment, government action or Act of God.

 

c. The liability of the Seller, its agents, employees, subcontractors and suppliers with respect to any and all claims arising out of the performance or non-performance of the Seller' s obligations in connection with the use of the information provided under the Contract, or the rendition of services hereunder, whether based on warranty, contract, negligence, strict liability or otherwise, shall not exceed, in the aggregate, the net purchase price (excluding taxes and freight) for such products or services. In no event shall the liability include damages for loss of profits or revenue; increased cost of purchasing or providing materials, supplies or services; cost of replacement capital; claims of purchaser' s customers; inventory or use charges; or incidental or consequential damages of any nature.

d. This limitation of liability section shall prevail over any conflicting or inconsistent provision contained in any of the documents comprising this Contract. It is up to the Buyer to take precautions to ensure that whatever computer equipment and/or software selected for use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. In no event will the Seller be liable to the Buyer or any other party associated with the Buyer from any direct, indirect, special or other consequential damages for any use of the www.twenty-29.com website, or any other hyper linked website, including without limitation, any lost profits, business interruption, loss of programs or other data on the Buyer' s information handling system or otherwise, even if the Seller has been expressly advised of the possibility of such damages.

e. In no event will any third party marketing partner or affiliate (e.g. Facebook) have any liability whatsoever to Buyer in connection with the services provided through the www.twenty-29.com website. Seller hereby disclaims any and all such liability on behalf of such partners and affiliates.

 

INTELLECTUAL PROPERTY

 

a. This website is owned and lawfully used by the Seller and operated by Twenty- 29. Unless otherwise noted in this website, www.twenty-29.com owns the copyright with respect to all content on the website. Content includes: text, graphics, logos, audio clips, trademarks, software server information, and anything else hosted on this website. All rights to content, services, and server information are reserved. Any modification made to the content of this website by a third party is a violation of www.twenty-29.com ‘s copyright. Additionally, the www.twenty-29.com website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.

b. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the website or any information displayed on the website, through the use of framing or otherwise, except: (a) as expressly permitted by these Terms and Conditions of Business; or (b) with the prior written permission of www.twenty-29.com or the prior written permission from such third party that may own the trademark or copyright of information displayed on the website.

c. The www.twenty-29.com logo, name, and other marks indicated on the website are the subject of applications for trademarks or registered trademarks of the Seller in Greece, Reg. www.twenty-29.com’ s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of www.twenty-29.com www.twenty-29.com 's trademarks and trade dress may not be used in connection with any product or service that is not www.twenty-29.com’ s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits www.twenty-29.com.

All other trademarks not owned by www.twenty-29.com that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by www.twenty-29.com .

d. The Buyer agrees that as an express condition of the holding of an account with the Seller the Buyer shall not use the service offered by the Seller to infringe the intellectual property rights of others in any way. The Seller reserves the right, with or without notice, to terminate forthwith the account of any Buyer who infringes (or who is alleged to have infringed) the copyrights or other intellectual property rights of any third party and to remove all such infringing (or allegedly infringing) material from the website.

 

DATA PROTECTION POLICY (GDPR)

This Privacy Policy ("Policy") defines the basic details of the relationship between the personal data of users, visitors and generally those who interacting with this website and aims to inform them concerning how and why we collect, store, disclose and use your personal data as well as the controls, rights and options, that are available to you in terms of time and manner of choosing to disclose your personal data. We would like to thank you for your cooperation and to assure you that we are committed to protecting the security, accuracy and confidentiality of personal data and to inform you of the following:

 

WHAT PERSONAL DATA DO WE COLLECT AND PROCESS?

Depending on the purpose for which we process your data from time to time, we need to process one or more of your data, which will generally be, as appropriate, the following:

(i) your identity data (for example, your name, surname, language and country from which you interact with us, contact information, etc.)

(ii) financial information and transaction information (for example, payment or card details, purchase information, orders, refunds, etc.)

(iii) login data, geographic location, and internet browsing (if you contact us, for example, with your mobile)

(iv) Commercial information (for example, if you have subscribed to our newsletter), information about your tastes and preferences. Please notice that when we ask you to fill in your personal data to access any function or service of the webite, we will point out certain fields as mandatory, as these are data we need to be able to provide the service or give you access in this function. Please keep in mind that if you decide not to provide this information to us, you may not be able to complete your registration as a user or you may not be able to enjoy these services or features.

 

FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, e.g. depending on the services, products, or features you want to receive, we will process your personal data for the following purposes:

1. To manage your registration as a user of the Site. If you decide to register as a user on our Site, we need to process your data to recognize you as a user of the website and to give you access to the various features, products, products and services which are available to you due to your status as a registered user. You can cancel your registered user account by contacting us through our Customer Service.

 

2. For the development, fulfillment and performance of the sales or service contract you have entered into with us on the website. This purpose includes processing your data, mainly for:

(a) Communicate with you about the updates or informational notifications related to the contract-related functions, products or services, including the sending of quality surveys and in order to determine the customer's satisfaction degree with the service provided.

 

(b) Manage the payment for the products you buy, regardless of the payment process that used. For example: If you choose to enable the storage of your card data for future purchases when you buy one of our products through the website, we need to process the data indicated to activate and develop that feature. Consent to enabling this feature allows automated payment data to appear on subsequent purchases so you do not have to reenter them in each new process and these data will be considered valid and active for future purchases. You can modify or cancel your cards at any time through the section corresponding to the payment information.

(c) Activate the necessary mechanisms to avoid possible fraud against you and against us during the purchase process. If we believe the transaction may be fraudulent, this processing may result in blocking the transaction.

(d) Manage potential returns once you have made a purchase and manage requests for product availability, product booking via the platform, or to provide you with services related to Personal Tailoring, depending on the availability of these options. (e) For pricing purposes and to make available to you tickets and invoices for purchases made through the website.

3. Respond to requests and applications you submit via Customer Service channels. We only process personal data that is absolutely necessary to manage or resolve your request or application, to answer your questions and, if you wish, to send you personalized communications.

4. For marketing purposes This purpose includes processing your data, mainly: While you subscribe to our Newsletter, we will process your personal information to manage your registration, including sending personalized information about our products or services through various means (such as email or SMS). We may also provide you with this information via push notifications if you have them activated on your mobile device.

Respectively, keep in mind that this data processing involves analyzing your profile as a user or customer to determine what your preferences are and, therefore, which products and services most fit your style when sending information to you. For example, based on your purchases and your browsing history (i.e. Depending on the products you clicked on), we will make suggestions for products that we believe may be of interest to you and, if you are a registered user, we will provide you with "basket retrieval". Keep in mind that you can unsubscribe from the newsletter at any time and at no cost through the Newsletter section of the Site and through the instructions provided for each update. If you do not want to receive push notifications, you can disable this option on your mobile device. We conduct promotions (for example, to organize competitions or to send a list of products you have saved to the email address you specify). By participating in any promotional action, you authorize us to process the personal data you have shared with us according to the promotional action and we may share it through various means such as social networks or the website itself. In any promotional action you participate in, you will be provided with the terms and conditions where we will provide you with more detailed information about processing your data. 5. Usability and quality analysis to improve our services. By entering our Site, we inform you that we will process your browsing data for purposes of analysis and statistical purposes, that is, to understand how users interact with our website and so that we can make improvements to it. Additionally, we sometimes carry out quality surveys and actions aimed at knowing the degree of satisfaction of our customers and users and identifying those areas where we can improve.

 

WHAT ARE THE LEGAL BASES FOR PROCESSING YOUR PERSONAL DATA?

 

We collect, process and store your personal data primarily for

(a) the satisfactory performance of the sales or service contract,

(b) the compliance of the Company with its legal obligations,

(c) the legitimate interests pursued by the controller or third. The legal basis for processing your personal data also depends on the purpose for which we process them. Particularly:

1. In order to manage your registration as a user of the website, we process your data because it is necessary to implement the terms governing the use of the website. In other words, in order to be able to register as a user on the website, we need to process your personal data, otherwise we would not be able to manage your registration.

2. For the purpose of developing, performing and executing the purchase or service contract. We process your data because it is necessary to perform the contract of purchase or service with you. Some data processing related to the purchase process is only triggered because you request or approve it, such as storing payment data for future purchases or to provide you with the Coming soon / Back soon. In these cases, processing your data is based on your own consent. We believe that we have a legitimate interest in conducting the necessary checks to detect and prevent possible fraud when making a purchase. We understand that processing this data is a positive sign for all parties involved when paying a purchase, especially for you, as this allows us to take action to protect you from attempts of fraud by third parties.

3. For the purpose of customer service We believe that we have a legitimate interest in responding to requests or queries raised by you through the various existing communication channels. We understand that processing this data is also beneficial to you as long as it allows us to help you adequately and answer the queries you raise. When you contact us, especially to manage events related to your order or to the product / service acquired via the website, processing of your data is necessary for the perform of the purchase contract. When your query relates to the exercise of your rights for which we inform you below or claims about our products or services, we are legally qualified to process your data is in order to comply with our legal obligations.

4. In terms of marketing purpose We are legally authorized to process your data for marketing purposes because of your consent, for example. when you agree to receive personalized information through a variety of media, when you authorize us to send push notifications to your mobile device, or when you accept the legal terms and conditions to participate in a promotional action. In order to show you personalized information, we believe that we have a legitimate interest in setting up a profile with the information we have about you (such as your browsing, preferences, or purchase history) and the personal data you gave us, such as the range age or language as we understand that processing this data is also beneficial to you because it allows you to improve your user experience and access information according to your preferences.

5. Usability and quality analysis We believe that we have a legitimate interest in analyzing the usability of the website and the degree of user satisfaction as we understand that processing this data is also beneficial to you because its purpose is to improve user experience and provide higher quality service.

 

WHO IS THE RESPONSIBLE MANAGER OF YOUR DATA PROCESSING?

In order to exercise the provided in this rights and any other relevant request concerning the processing of your personal data by the company, you may contact the Data Protection Officer, either by registered letter to Ippokratous 21 and Dexamenis streets PC 144 52 Metamorphosis of Attica either by calling +30-210-2850290, or by sending a mail to the email address dpo info@twenty-29.com

 

WHAT RIGHTS DO YOU HAVE?

The rights granted to you under the applicable law are as follows: - Right of access You have the right to be informed and request access to your personal data that we are processing.

 

- Right to rectification You have the right to request to modify or update your personal data if it is inaccurate or incomplete. In any case, you should keep in mind that by actively providing your personal data to us in any way, you warrant that these are true and accurate and you agree to notify us of any change or modification. Exclusive responsibility for any losses or damages caused to the website or the person responsible for the Website or any third party, due to filling in incorrect, inaccurate or incomplete information on the registration forms, shall be borne by the user. Please notice that as a general rule you should only provide your own personal data, not third party data, except to the extent permitted by this Privacy Policy and Cookies.

 

- Right to delete You have the right to ask us to delete your personal data to the extent that it is no longer necessary for the purpose for which we must continue to process it as we have already stated above or when we are no longer legally qualified to process it.

 

- Right of limitation You have the right to ask us to cancel or restrict the processing of your personal data, which means that in some cases you may ask us to temporarily suspend the processing of the data or to keep it beyond the required time when you need it.

 

- Right to withdraw consent If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.

 

- Right of objection

(i) You have the right to object at any time to our processing of your personal data, based on reasons relating to your personal circumstances.

(ii) You have the right to oppose the processing of your personal data for direct marketing purposes.

 

- Data portability You have the right to request a copy of your personal data in electronic form and to transfer this personal data to a third party's service.

 

- Right not to be subject to automated decision-making You have the right not to be subject to a decision based solely on automated decisionmaking, such as profiling, if the decision would have legal implications for you or other equally important implications.

 

The above rights may be exercised by telephone or by sending a letter or e-mail to the Company's Data Protection Officer, whose contact details are listed above.

 

- Right to lodge a complaint If you believe that your Privacy is in violation of the law, you have the right to lodge a complaint with the relevant regulatory authority, in particular with the Data Protection Authority of Personnel www.dpa.gr

 

HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

We retain your personal data only for as long as it is necessary to provide you with our services as well as for legitimate and meaningful business purposes such as making business decisions based on data about new features and offers to comply with our legal obligations and to resolve disputes. In particular, the retention time of your data will depend on the purposes for which we process it:

1. As to the purpose of managing your registration as a user of the website.
We will process your data for the time you remain a registered user (ie until you decide to unsubscribe).

2. For the purpose of developing, performing and executing the purchase or service contract

We will process your data for the length of time required to manage the purchase of the products or services you have acquired, including any refunds, complaints or claims relating to the purchase of the particular product or service. Sometimes we will process the data only until you decide, as is the case with the payment data (card) you have requested to store for future purchases.

3. For the purpose of customer service.
We will process your data for as long as we need to meet your request or application.

4. In terms of marketing purpose.
We will process your data until you unsubscribe or cancel your subscription to the Newsletter. If you participate in promotions, we will retain your data for a period of 6 months after the end of the action.

5. For the purpose of usability and quality analysis
We will process your data during the period in which we will perform an action or a specific quality survey or until we have render anonymous your browsing data. Regardless of how we process your data for the time that is strictly necessary to achieve the intended purpose, we will then keep it properly stored and protected for the length of time that processing could arise, in accordance with the legislation in force. As soon as the limitation period for each claim expires, we will delete the personal data.

 

If you request, we will delete or render anonymous your personal information so that we can no longer identify you unless the law permits otherwise or requires us to retain certain personal data, including cases such as:

- If there is an unresolved problem with your account, a pending credit in your account, or a claim or dispute that has not been resolved, we will maintain the necessary personal data until the problem is resolved.

- Since we have to maintain your personal data for legal, tax, audit, and accounting purposes, we will maintain the necessary personal data for the period required by applicable law.

- Where necessary for our legitimate business interests, such as preventing fraud or maintaining the safety of our users.

 

TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?

For the purposes of our Privacy Policy and Cookies, it is necessary to provide access to your personal information to third parties who provide us with support for the services we offer, namely: Financial Institutions, Fraud detection and prevention agencies, Technological service providers, Associates and service providers, transport and delivery, Service Providers related to Customer Service, Partners and Service Providers related to Marketing and Advertising.

 

CHANGES IN PRIVACY POLICY AND COOKIES

We may modify the information contained in this Privacy Policy and Cookies when we deem it necessary. If we do, we will notify you in various ways via the website (for example, via a banner, pop-up window, or push alert), or we may even send you a notification to your email address when this change is important for your privacy, so that you can review changes, evaluate them and, if necessary, oppose or unsubscribe from a service or feature. In any case, we encourage you to review this Privacy Policy and Cookies from time to time if we make minor changes or introduce some interactive improvement by taking advantage of the possibility that you will always find it as a permanent point of information on our website.

 

INFORMATION ABOUT COOKIES

We use cookies and similar devices to make it easier for you to browse the Website to understand how you interact with us and, in some cases, to be able to show you ads based on your browsing habits. Please read the Cookies Policy to understand in more detail the cookies and similar devices we use, their purpose and other information that may interest you.

 

FORCE MAJEURE – EVENTS OUTSIDE OF OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”). A Force Majeure Event shall include any act, event, non-happening, omission or accident beyond our reasonable control and shall include in particular (without limitation) the following:

a. Strikes, lock-outs or other industrial action

b. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war or threat or preparation for war

c. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster

d. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport

e. Impossibility of the use of public or private telecommunications networks

f. The acts, decrees, legislation, regulations or restrictions of any government

g. Any shipping, postal or other relevant transport strike, failure or accidents.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

 

GENERAL AND MISCELLANEOUS

a. Notice

 (i) Any notice given or made under the Contract must be in writing (other than writing on the screen of a visual display unit or other similar device, which shall not be treated as writing for the purposes of this Condition).

(ii) A notice served on the Seller will be addressed to the Buyer at the address stated on the Order, and if so addressed, will be deemed to have been duly given or made as follows: * if sent by personal delivery, upon delivery at the address of the relevant party; or * if sent by first class post, two clear business days after the date of posting.

(iii) The Seller and the Buyer may notify each other of a change in their name, relevant addressee and address for the purpose of this Condition and this notification will only be effective on: * the date specified as the date on which the change is to take place; or * if no date is specified or the date specified is less than five clear business days after the date on which notice is given, the date falling five clear business days after notice of any change has been given.

(iv) This Condition will not apply in relation to the formal service of any court documentation or other document arising in connection with any disputes under the Contract.

 

b. Governing law and jurisdiction

 

(i) The Contract shall be governed by and construed in accordance with Greek law.

(ii) The parties irrevocably agree that the courts of Athens Greece are to have exclusive jurisdiction to settle any disputes which may arise in connection with the Contract.

 

c. Waiver

 

If the Seller does not exercise a right or power when it is able to do so this will not prevent it exercising that right or power. When it does exercise a right or power it may do so again in the same or a different manner.

 

d. Statutory Rights

 

The rights of the Seller and the Buyer and remedies under the Contract are additional to and not in derogation of, any other rights and remedies they may have at law.

 

e. Severability

 

If any term or provision in the Contract is found to be void, against public policy, or unenforceable by a court of competent jurisdiction and such finding or order becomes final with all appeals exhausted, then the offending provision shall be deemed modified to the extent necessary to make it valid and enforceable. If the offending provision cannot be so modified, then the same shall be deemed stricken from the Contract in its entirety, and the remainder of the Contract shall survive with the said offending provision eliminated.

 

f. Website Availability

 

Because public networks, such as the internet, occasionally experience disruptions, the Seller cannot guarantee the www.twenty-29.com website will be available 100% of the time. Although the Seller strives to provide the most reliable website possible, interruptions and delays in accessing the website are unavoidable and the Seller disclaims any liability for damages resulting from such problems.

 

g. Typographical Errors

 

Information on www.twenty-29.com website may contain technical inaccuracies or typographical errors. The Seller attempts to make its descriptions as accurate as possible, but does not warrant that the content of the www.twenty-29.com website is accurate, complete, reliable, current, or error-free.

 

h. License

 

The Seller grants to the Buyer a personal, non-exclusive, and non-transferable right to access and use the content on the www.twenty-29.com website. All use must be in accordance with all www.twenty-29.com stated policies, including those in the www.twenty-29.com Privacy Policy. i. Off-Site Links A link to a non- www.twenty-29.com website does not mean that the Seller endorses or accepts any responsibility for the content or the use of such website. It is up to the Buyer to take precautions to ensure that whatever it selects for its use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

 

j. Headings

 

All Conditions and section headings are for convenience of reference only and shall not affect the interpretation of the Contract.

 

k. User Registration, eligibility and account activity

 

In registering for a www.twenty-29.com user name, the Buyer acknowledges and represents that he/she is an individual of at least 18 years of age who can form legally binding contracts under applicable law. The Buyer agrees to keep the user name and password confidential. The Buyer further guarantees that the information supplied to the www.twenty-29.com website is accurate. Falsifying or omitting contact information such as a member' s name, address, and/or telephone number when registering with www.twenty- 29.com is not permitted. Users are also not permitted to use fax or disconnected numbers as a telephone number. When using this website the Buyer must obey all applicable international, federal, state, and local laws.

 

l. User Suspension and/or Termination

 

The Seller, in its sole discretion, may terminate the Buyer' s user registration for violating www.twenty-29.com Policies. The Buyer agrees that breach of any of the terms in the Contract may also result in the immediate termination of the Buyers user registration and/or give rise to civil action against the Buyer. m. Seller' s right of removal of materials The Seller reserves the right at any time with or without the Buyer' s prior consent and without liability to the Buyer in that regard to delete from the www.twenty-29.com website all personal information, data, text, files, images and all other materials of the Buyer and to prevent the Buyer from obtaining access to any such data. In particular, it is the absolute policy of the Seller to reject any materials which, at the Seller' s sole discretion, it considers to be obscene, in bad taste or in any other way inappropriate (whether or not to print such materials would be illegal or unlawful).

 

n. Buyer indemnification of www.twenty-29.com.

 

The Buyer agrees to indemnify the Seller and its affiliates, employees, agents, representatives and third party service providers, and to defend and hold each of them harmless, from any and all claims and liabilities (including attorney’s fees) which may arise from the Buyer' s submissions to the www.twenty-29.com website, and/or from the Buyer' s unauthorized use of material obtained through the www.twenty-29.com website, and/or from the Buyer' s breach of the Contract, or from any other loss or damage of whatever kind suffered by the Seller caused by the Buyer' s use of the www.twenty-29.com .

 

o. Seller' s right of change and amendment

 

The Seller reserves the right to make changes from time to time to the nature of and/or the way in which it provides its services under contracts with Buyers and, in consequence, to make variations and amendments to these Conditions and to its Policies. Buyers who use the Seller' s services on a regular basis should check the relevant links regularly before placing Orders.

 

COMPLAINTS / AMICABLE DISPUTE RESOLUTION

We welcome your comments and feedback. Please send all feedback and comments to us via our web form. Comments or complaints regarding an order, payment or delivery should be sent to the following address: www.twenty-29.com. Alternatively, please contact our customer service. You may find telephone numbers in the Order Confirmation sent to you or on our “contact” page.